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Frontrunner Queenstown

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Delivery

NEW ZEALAND DELIVERIES

Free NZ Standard Delivery
Applies to all orders over NZ$150. Aramex Couriers are our chosen service for customer orders. Upon receiving an order, your goods will be posted with the next available courier pickup – which operate Monday to Fridays excluding public holidays.

Orders below NZ$150 will incur an additional $8 fee for deliveries within New Zealand.

We do not offer guaranteed delivery on a Saturday, Sunday, Bank Holidays, Christmas Day, Boxing Day and New Years Day.

AUSTRALIA DELIVERIES

Delivery costs to Australian addresses will be automatically calculated at the Checkout. This is calculated based on the NZD value of your basket and is as follows;

$0 – $149.99 will cost $40

$150 – $299.99 will cost $25

$300 – $599.99 will cost $50

$600 – $899.99 will cost $75

$900+ will cost $100

ADDITIONAL INFORMATION

Different Stock Availability – If you have selected items with different availability times then we will despatch your order when all items are ready.

Despatching of Orders

Although we try to process and despatch your order on the day of order, this may not always be possible, for the following reasons;

  • Pre-Orders – Products on Pre-Order or products that are not in stock at the time of ordering will despatched in the period specified on the website
  • Non-Shipable Addresses – For contractual reasons we are unable to deliver to certain locations around the world. If your country is not listed when you are entering a delivery or billing address, then we will not be able to accept your order to deliver at that address.
  • PO Boxes – Please note that we do not ship to PO Box Addresses or freight forwarding addresses.

Undelivered Items
We aim to deliver all of our orders and keep failed deliveries to a minimum. If we do fail to deliver any order to you, please report this to us within 30 days of dispatch. If you do not contact us within this timeframe we will be unable to investigate further and no refund or replacement will be offered.

We hope that you enjoy your purchase from The Frontrunner.