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Privacy Policy

The Frontrunner has put together the following privacy statement to display The Frontrunner’s commitment to provide privacy. This page will display the policies The Frontrunner has put in place to protect customers during information gathering practices.

The Frontrunner does not sell or rent your personal information to third parties.
We will only release account and other personal information if we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of The Frontrunner Limited, our users, or others.

It is the policy of The Frontrunner to send our members emails throughout the purchasing process and other Newsletter emails they elect to receive. Further, it is our policy to immediately remove any member from any mailing list upon the member’s request. In addition, The Frontrunner will send out promotional material to its Newsletters subscribers promoting material related to The Frontrunner.

We do use email as a means of receiving feedback from our members, and we encourage you to email us with your questions or comments.


Our site’s registration form requires you to provide us contact information and may also require demographic information. Your contact information may be used to contact you when necessary.


The Frontrunner provides you with ways in which you can alter your personal data, including changing your email address, password, phone number, etc.


The Frontrunner enables you to save one delivery address which we will store against your profile. When you buy an item you have the option of entering a new delivery address which must be your own.


You are responsible for all actions taken with your username, email address and password. Therefore we do not recommend that you disclose your Frontrunner password to any third parties. If you choose to share your username, email address and password or your information with third parties, you are responsible for all actions taken with this information and therefore you should review that third party’s privacy policy.


We work diligently to protect the security of your personal information, including credit card information.

Your credit card details do not get processed or transmitted through or via The Frontrunners website; all transactions are processed through a secure payment service provider. The Frontrunner Queenstown uses Stripe to provide this service. Stripe hosts and manages the payment page. All transaction sessions are stored and processed in encrypted strings.
Your credit card details are not held by The Frontrunner Queenstown and cannot be accessed by The Frontrunner staff. However they may be held by Stripe.


The Frontrunner provides the facilities to present and redeem vouchers through the checkout system. Any voucher is to be used at the discretion of The Frontrunner. The Frontrunner also holds the right to terminate any Voucher which they believe is being misused.


Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our Web site. We use cookies to improve the user experience. Cookies are widely used on most major Web sites.

The Frontrunner mostly uses “session” cookies, which are removed from your computer 20min after you leave The Frontrunner Web site. A second cookie is placed on your computer (if you choose) for The Frontrunner to remember you, this cookie is intended to remain forever. These are used so our website can remember that you have logged in already and prevent you doing so more frequently.


We collect and use additional information to carry out internal research on our users’ demographics, interests, and behaviour to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

If you send us personal correspondence, such as emails, or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.


If you wish to have your registration removed from our directory for any reason, simply send us an email requesting to be removed.


From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at The Frontrunner.

If you have any questions about our privacy policies or any other matter, please contact us